Tuesday, September 25, 2007

SE's service centre really cmi

yesterday i had a real bad experience at the service centre. i was told to collect my hp which i had sent for repairs after 3pm yesteraday. i reached there like 3.50 pm, and saw a super long queue. nvm for that, cuz at least there were places for me to sit and study.

waited like for 40 minutes, and i thought was my turn, cuz queue no 4080's customer was done with. but they skipped my turn and called other numbers. i was a bit stunned, and i walked over to the counter and the Malay counter lady said my phone wasn't ready yet, needed 5 minutes to close the job. so i went back to wait, already frustrated.

if they weren't sure the time the job would close then dun promise such a tight time!

after about 10 minutes, i asked the lady again, seeing her doing nothing about my case, while serving other customers. she seemed to forget about my case, and took my IC again to check for me. and she told me to wait again, while she go and check...

super pek cek already... how come these people are so inefficient? at least my Malay friends are not like that... no wonder some country is so cui...

waited until like 5pm, she called me to her counter. i gave a her a super pek cek look, and she told me that my phone needed a replacement and they didn't have one then and asked me to go back and wait for a phone call... i replied her coldly, "How long?" she said "1 or 2 days". immediately, i was damn freaking furious and left the bloody service centre.

the rest of the car journey to gombak, i was scolding chains and chains of vulgarities and nearly had a car accident due to some reckless driving... luckily, she managed to calm me down a little, if not my day would be ruined just becuz of some stupid services by some stupid pple!